All About The Portable Bottle Warmer
Most Frequently Asked Questions
1. What comes with The Baby's Brew?
- Bottle Warmer
- Formula Dispenser (If you ordered the set option)
- Charging Cord
2. How to use the Portable Bottle Warmer?
3. How to use formula dispenser?
4. What bottles are compatible with The Baby's Brew?
- CHU CHU
- Snow Bear
- Yo Yo
- Us Baby
- Most Wide Neck Bottles
Bottle Adapters Available For Bottles Below:
- Regular & Wide Neck Dr. Browns Bottles
- Tommee Tippee
- Narrow & Wide Neck Nanobebe
- Como Tomo
- Parent's Choice
- Life Factory
- Boon Nursh
- Haakaa Bottles
- Playtex Ventaire
- Nuk Simply Natural
Adapters COMING SOON!
- Baby Brezza
5. Is there a warranty?
A: Each warmer comes with a 1 year factory warranty. This warranty is Non-Transferable. We allow the exchange of purchased items if the item is faulty. Once the exchange request is approved, we will provide you with a return label. Our team will then test the unit to determine if the item is truly defective.
The warranty does not cover damage caused by accident, misuse, normal wear and tear, improper use, unauthorized maintenance ( ie: taking apart the device) neglect of proper cleaning maintenance, or failure to follow written instructions for use.
If the unit is defective:
We will ship out the new product the next day.
If no issue is found:
If no issues are found we do require a $5 re-shipping fee to ship the item back to you. We will send recordings and/or images of the tested item if there are no issues.
NOTE: We will not ship out the new items until we have tested the returned item.
IMPORTANT: We do not cover warranty exchanges for purchases made outside of the united states
6. Refund policy?
A: If you choose to return your Portable Bottle Warmer, we accept them in the original packaging, unused and in resellable condition within 30 days of their arrival date. If approved, we will then submit the refund back to your original payment method minus a 15% restocking fee.
7. Does The Baby's Brew work with Breast Milk?
A: Yes! Our slow heat technology preserves nutrients and eliminates the risk of hotspots!
8. How long does it take to heat up?
A: It all depends on the amount of liquid you are trying to heat, ambient temperature, and which temp setting you want.
Normally it takes anywhere from 5-15 mins
9. Can you warm liquid with rice cereal or other thickeners?
A: If fillers are needed please warm liquid on your baby's brew first then once at desired temperature you can add any thickeners you need.
10. Does It Work With Ready Made Formula?
A: The Baby's Brew works with some pre-made formula. When using ready to feed formula 4oz and larger may take longer than the 5-10 minutes as described in our instructions, also these formulas cannot be swirled when warming. Please email firstname.lastname@example.org or start a chat below and we can confirm if your baby's formula works with our warmer.
*Does not work with (Premixed Alimentum, Premixed Enfamil A.R., Premixed Enfamil Gentlease, Premixed Similac Pro Sensitive, Premixed Similac Pro Advanced, Premixed Similac for spit up, nutramigen, Premixed or ready to feed European formulas, Premixed Similac Advanced and some other ready to feed thick based formulas, does not work with soy, almond milk or Whole milk)
11. How long does the battery last?
A: The battery can last up to 8-12 hours of heating.
12. How many times can you warm your bottle?
A: You can heat up a bottle 3-6 times. Creating heat takes a lot of energy so if you are using smaller amounts of liquid you can get more heatings for each charge. When using refrigerated liquid it will take longer to heat and pull a lot more energy from the battery.
13. How to install adapter to bottle warmer?
HOW TO USE COMO TOMO ADAPTER?
HOW TO USE NANOBEBE ADAPTER?
HOW TO USE JOOVY & MAM ADAPTER?
HOW TO USE DR. BROWNS, MEDELA, LIFE FACTORY, AND MOST SMALL NECK ADAPTER?
HOW TO USE TOMMEE TIPPEE ADAPTER?
Please contact us if you have any questions or feedback. We would love to hear from you!