Orders are usually shipped within 1-2 business days after purchase date with 3-5 business day shipping time for all U.S orders. During Sales & Holidays, please allow 3-4 business days for processing orders before shipping due to higher than normal order volume. If you need faster shipping--just email firstname.lastname@example.org and we can discuss the upgrade options available and will do our best to accommodate your needs and give you a more specific date when your order will ship. Keep in mind, the warehouses don't ship orders on the weekends.
*International shipping time varies depending on where you live but generally around 15-20 business days.
COVID-19 UPDATE: Our carrier partners USPS and UPS are being inundated with a record high volume of parcels and have been experiencing delays on some orders in some areas. Currently, there is no way for Little BaeBae to predict when that will happen or for how long. With this in mind, Little BaeBae cannot issue refunds on transit time guarantees violated by the carriers. It is a known issue amongst the carriers and a factor beyond our control. Please keep this in mind when ordering--specially during the Holidays.
To date, Little BaeBae fulfillment centers have not had issues meeting our fulfillment promise (see first paragraph above for order processing times).
HEADQUARTERS & WAREHOUSES INFO
We are headquartered in California and have multiple fulfillment warehouses throughout the USA. Main warehouse locations are California, Florida, Oklahoma, and Utah. All items are shipped via USPS or UPS with tracking. Once they are shipped you will receive an email with the tracking info. Please check your spam folder if you don't get one or contact us and we can send you tracking number manually.
NOTE: If you order multiple products in one order--depending on which products they could be shipped separately from different warehouses depending on product and inventory stock.
PREORDERS: If you purchase an item on preorder + an in stock item--your order might be all shipped together on the pre-order date listed on the product page. If you wish to receive the IN STOCK item sooner, contact us and we can send you an invoice for the separate shipping cost and get that item shipped separately for you!
ADDRESS DISCLAIMER: It is the responsibility of the buyer to make sure that they enter their address correctly. We cannot guarantee address changes as some orders are processed and shipped next day but contact us and we will if your order hasn't shipped yet!
Please double-check the address you are entering, as we will not be held responsible for packages that are sent to the wrong address that the buyer has entered. If your order is already processing or has already shipped, we cannot change the address. In the case that your order is shipped back to us, we will be able to re-ship your order (customer will be required to pay additional shipping fees) or issue a refund minus shipping/processing fees and fees inquired for the return of package.
If you never received your order and purchased the shipping protection-- email us email@example.com
*We do not cover lost, stolen or damaged packages once they are shipped. UNLESS, you have purchased the $0.98 shipping protection option. Make sure it's shows "on" in your cart and you'll see it on your order review. That way your package is covered if it is lost, stolen or damaged during transit!